RETURN / REFUND POLICY
Merchandise Sales: We offer a full refund or even exchange for merchandise purchases within 30 days of purchase date. After 30 days, all merchandise sales are final. Event Ticket Sales: All event ticket sales are final.
Donations: Refunds are not offered for donations made to Dove House.
SHIPPING POLICY
Your item(s) will be shipped from Dove House within two days of purchase. We will determine the most efficient and cost effective shipping carrier for your order. The carriers that may be used are: U.S. Postal Service (USPS), United Parcel Service (UPS) or FedEx. We cannot ship to P.O. Boxes.
Shipping and Handling Costs: $9.00 will be added to your order for the shipment of one item; $15 for multiple items.